Terms of Service

Last updated: 13 May 2026

These Terms of Service (“Terms”) govern your use of the websites, mobile applications, and other services provided by Software Cloud Limited (“we”, “us”, “our”), a company registered in England & Wales with company number 09157482.

By using any of our apps or visiting our websites, you agree to these Terms. If you do not agree, please do not use the services.

1. The services

“Services” means the websites, mobile applications, and related software made available by Software Cloud Limited, including (but not limited to) MyShiftCalendar.

We may add, change, or remove features from the Services at any time. We will try to give reasonable notice of significant changes, but some changes (for example, security fixes) may need to happen immediately.

2. Your account

Some Services require you to create an account. You are responsible for:

• Keeping your account credentials secure
• All activity that occurs under your account
• Notifying us promptly at support@softcl.com if you suspect unauthorised access

You must be at least 13 years old to create an account. If you are under 18, you confirm that a parent or guardian agrees to these Terms on your behalf.

3. Acceptable use

When using the Services, you must not:

• Break the law or use the Services for any unlawful purpose
• Attempt to gain unauthorised access to our systems, other users’ accounts, or any third-party system
• Reverse engineer, decompile, or attempt to extract the source code of our Services, except to the extent permitted by law
• Use the Services to send spam, malware, or harmful content
• Interfere with the operation of the Services, for example by overwhelming them with automated requests
• Use the Services to harass, defame, or harm any other person

We may suspend or terminate access for any account that breaches these rules.

4. Your content

Some Services let you create or upload content (for example, shift patterns in MyShiftCalendar). You keep ownership of that content. By using the Services, you grant us a limited licence to store, process, and display that content solely as needed to provide the Service to you.

You are responsible for the content you create, and for keeping your own backups where the content is important to you.

5. Fees and refunds

Some Services are free. Where a Service requires payment:

• Purchases made through the Apple App Store or Google Play Store are governed by Apple’s or Google’s terms and refund policies. Please contact them for refund requests.
• Where we charge you directly, prices and billing terms are shown at the point of purchase.

UK consumers may have additional rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013. Nothing in these Terms limits those rights.

6. Intellectual property

The Services, including all software, designs, logos, and content we provide, are owned by Software Cloud Limited or our licensors and are protected by intellectual property law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Services for their intended purpose. We reserve all other rights.

The name “Software Cloud”, the Software Cloud logo, and the names of our individual apps are trademarks of Software Cloud Limited.

7. Third-party services

Our Services may link to or integrate with third-party services (for example, Apple App Store, Google Play, cloud hosting providers). We are not responsible for the content, policies, or practices of those third parties. Your use of them is governed by their own terms.

8. Warranties and disclaimers

We provide the Services with reasonable skill and care. However, to the maximum extent permitted by law, the Services are provided “as is” and “as available”. We do not warrant that the Services will be uninterrupted, error-free, or fit for any particular purpose.

If you are using the Services as a consumer in the UK or EU, nothing in these Terms removes or limits your statutory consumer rights.

9. Limitation of liability

To the maximum extent permitted by law:

• We are not liable for any loss of profits, loss of business, loss of data, or any indirect or consequential loss arising out of your use of the Services.
• Our total liability to you for all claims arising out of or relating to the Services in any 12-month period is limited to the greater of (a) the amount you paid us for the Services in that period, or (b) £100.

Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded under UK law.

10. Termination

You may stop using the Services at any time. Where you have an account, you can ask us to delete it by emailing support@softcl.com.

We may suspend or terminate your access to the Services if you break these Terms, if we are required to by law, or if we discontinue the Service. We will give reasonable notice where practical.

11. Changes to these terms

We may update these Terms from time to time. When we make material changes we will update the “last updated” date at the top of this page and, where appropriate, notify users in-app or by email. Continued use of the Services after a change takes effect counts as acceptance of the new Terms.

12. Governing law and disputes

These Terms are governed by the laws of England & Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England & Wales, except that if you are a consumer resident in another part of the UK or in the EU, you may bring proceedings in your country of residence.

13. Contact

Email: support@softcl.com Post: Software Cloud Limited, 148 Rose Bowl, Portland Crescent, Leeds, LS1 3HB, United Kingdom